TIRANA, March 24 /ATA/ – The number of complaints lodged with the co-governance platform, an online portal launched to provide common citizens access to public services, has increased constantly.
Official data show that a total of 22 413 out of 30 457 registered complaints at a central level have been already addressed by the co-governance platform. The Ministry of Justice has recorded the highest number of complaints and it has tackled a total of 5415 of them.
Some 2628 out of 5082 complaints at local level have been tackled to date, with the Municipality of Tirana ranking first with 1138 tackled cases, followed by Vlora Municipality with 462 solved cased and Fieri with 389.
The platform has been also used an active communication tool with students. Some 1251 cases have been registered with the platform’s section “I am a student and my question is…”
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