TIRANA, April 1 /ATA/ The National Agency for the Information Society announced today that the “e-Albania” platform will soon be proactive, with electronic services that are automatically provided without prior request.
Deputy Director General of the agency Romina Kostani made the announcement during the “Global Government Forum” event in London, where over 3,500 public administration professionals from all over the world participated, sharing experiences and best practices for innovation in governance.
During the panel dedicated to AgenticAI in governance, the revolutionary form of how artificial intelligence (AI) operates in an automated manner, Kostani presented how Albania is experiencing this transformation in practice.
Kostani said that, “Soon e-Albania will be proactive, with electronic services that are automatically provided without prior request, based on certain events in the citizen’s life. Diella will automatically complete the application procedures for electronic services, while artificial intelligence will manage procurement procedures, independently and transparently”.
From this point of view, Kostani emphasized that the role of public sector professionals will change, bringing a new adaptation to the innovations brought by AI.
Kostani also mentioned the cooperation in the “Government AI Campus” initiative, in partnership with “Apolitical”, “Tony Blair Institute for Global Change” and the Minister of State for Public Administration and Anti-Corruption, with the aim of building the capacities of public employees in artificial intelligence.
According to her, 500 employees are being trained for the ethical and effective use of AI, while 100 managers are following an advanced leadership program to use AI as a support for decision-making and innovation. /e.i/r.e/a.f/p.s./
