TIRANA, November 26 /ATA/ Director of the Albanian Cadaster Artan Lame said today that beginning from next week, the Cadaster will apply the accelerated services for all citizens who wish to receive the services within 48 hours, against an additional payment.
“They say “First in – first out”. So, if an employee of the Cadaster office is processing 5 different applications from citizens, he can no longer choose to complete the one he likes; now the electronic system does not allow to continue today’s application without evading yesterday’s”, he said.
Lame said that, “This is the last adjustment that was applied to the cadastral services system”.
“It has been operating for about a month and has given its results in improving the time of service delivery. The application of this rule brought to our attention a new problem. Until yesterday, if you had an emergency, all you had to do was ask your friend to take care of it within a day. Now, with the new system, there was no way God would do anything to get it out of the line, because as I have said before, “the computer has no friends”, he said.
But, Lame said that the problem remained, as there will always be citizens or subjects who, for one reason or another, need to be served out of their turn.
Under these conditions, a new service called ‘Application with accelerated procedure’, was prepared and has been in operation for a few days now. So the citizen who needs to complete within 48 hours, a normal service with a 10-day deadline, now it is enough to select the AAP service while completing the application procedures and the service will be provided within 48 hours. Of course, this service has an additional: It costs more than the normal service”, he said.
Lame informed that, “During this week, accelerated services were applied to the system of notaries, which cover approximately 50% of citizens’ services”.
“This period also served as a trial period for improvements and validation of procedures. From next week, accelerated services will be extended to all citizens. With the application of accelerated services, the phase of innovations planned and implemented during the years 2021-2022 for the quantitative improvement of services in the Albanian Cadaster is completed,” he said.
According to Lames, in 2023 the next phase of changing the face of the institution begins, where we will deal with the qualitative improvement of the services provided, and there is still much to do. /p.s./
