TIRANA, Aug 20 /ATA/ – An increase in number of various services already being provided by the Customs Administration via the e-albania.al web platform and smartphone app part of the digital revolution in the delivery of public services has significantly reduced the processing time of the declarations at the green lane helping business to cut wait time and cost.
The Minister of Finance and Economy Anila Denaj said Friday that processing time of the declarations on imports lasted 32 minutes and it took only 23 minutes to process declarations on exports during the period from January through July 2021.
According to Finance Minister, this is one of the most important performance indicators measured by the World Customs Organization.
A total of 1505 online applications were filed via the e-Albania platform by the Customs Administration during the first half of the year.
Around 92% of customs services are now delivered online under the digitalization reform, significantly reducing waiting time and delivering faster services to economic operators.
The government of Albania launched a digital revolution in the delivery of public services in 2020 under its public services reform designed to change the way public services are provided, eliminate bureaucracy, long queues, combat corruption, foster a customer-care culture, enhance citizens’ access to public services.
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