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Cakaj: New smartphone app designed to improve consular services

TIRANA, Sept 17 /ATA/ – Constant improvement of the Consular Service, and, above all, the embassies’ readiness to respond in a timely manner to all complaints forwarded by the Albanian citizens around the world, is one of the priorities for the acting Minister for Europe and Foreign Affairs. exterior.

The acting Minister for Europe and Foreign Affairs Gent Cakaj urged Tuesday every Albanian national living abroad to report any problem they may encounter when asking for consular services by downloading the smartphone app “My Embassy.”

“Once the app downloaded, select section “report” and lodge your complaint. This will help us to identify any deficiency and facilitate our shared communication,” Cakaj said.

Acting foreign minister called on every citizen to report any suspected case of abuse and every problem they may encounter with dealing with Albanian embassies all over the world.

/gj.mima/j.p/u.sh/

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