TIRANA, July 2 /ATA/ The “Digital Agency” app is now available on both major mobile phone platforms and can be downloaded by any interested citizen.
During the launch of this app by the POA, Interior Minister Ervin Hoxha stated that “the Police Oversight Agency has developed and launched a new mobile application, ‘Digital Agency,’ which provides citizens with a new, direct, and simple tool to report any violations or abuses by employees of the State Police, the Republican Guard, or the Fire Service—three authorities monitored by this Agency.”
This application is available for free to everyone on both iOS and Android platforms and can be downloaded and used by any citizen, at any time and from any location, allowing reports to be made even under full anonymity.
Regarding the technical aspects and capabilities offered by this application, AMP’s Director General Florian Sulejmani spoke about it.
“Given the increase in foreign visitors, especially during the tourist season, this digital platform strengthens public safety while enhancing Albania’s reputation as a hospitable nation that values transparency and upholds European service standards.”
Present at this launching event were high –level representatives from the POA, the Ministry of Interior, and the ICITAP mission.
Outlining the core objectives behind the development of this application, Minister Hoxha highlighted that “through this tool and by enhancing existing platforms, we are sending a strong message across that there is no tolerance for abuse of authority, impunity, or silence in the face of injustice in Albania.”
“In addition to the existing reporting channels, such as the green number 0800 90 90, which has been operational for years, the new application represents an important step toward modernizing complaint handling and strengthening institutional integrity,” Interior Minister added.
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