TIRANA, Oct.29/ATA/ In 2021, 13.3% of enterprises have sold products /services through websites, dedicated applications, e-commerce websites and applications used by various enterprises to trade products.
INSTAT published today the report on the use of information and communication technology in enterprises for 2021.
According to INSTAT report, the largest share of e-commerce is occupied by enterprises operating in the field of information and communication with 32.2%, followed by accommodation and food service activities with 29% and administrative and support services with 26.1%.
The report says that, the website is used by 45% of enterprises using computers with Internet access compared to 44.6% in 2020.
In 2021, 92.8% of enterprises used the website to display product catalogs or their prices, 38.3% used it to receive orders, reservations or online bookings and 42.2% of enterprises used it for reference in their social media profiles.
Enterprises with 10 or more employees who have used computers for business purposes during 2021, accounted for 98.5% of economic enterprises compared to 98.3% in 2020.
Employees who have used computers for working purposes accounted for 27.8% of the total employees of enterprises compared to 27.2% in 2020. The highest percentage of employees who use computers is observed in the information and communication activity with 75.2%, followed by from professional, scientific and technical activities with 62.7%. //a.i/
