TIRANA, April 4 /ATA/- With restrictive measures against COVID-19 in place, the citizens are showing an increasing interest in E-Banking.
The second-level banks in the country announce that they have adjusted the working hours to the restrictions imposed by the govt. working from home past 13.00hrs.
In these conditions during this period it results that despite the suspension of some activities, in ATM points on a daily basis there has been an increase of about 10% in the number of transactions and about 20% in the average amount of withdrawals.
E-banking affiliates have seen an increase in new users by about 25%, and customer service in banks operating 24/7 has seen a tremendous increase in the flow of phone calls from customers seeking assistance in performing various banking transactions.
/e.xh/j.p/sm/
