TIRANA, Nov 3 /ATA/ – The number of complaints lodged with the co-governance platform, an online portal launched to provide common citizens access to public services, has kept increasing constantly.
Official data show that a total of 31 109 out of 46 713 registered complaints at a central level have been already addressed since the co-governance platform was launched.
The Platform has also tackled some other 3 958 out of 8 438 complaints registered at a local level.
Six success stories were recorded this week by the co-governance platform, with one case solved by the Ministry of Finance and Economy, followed by the Ministry of Education, Youth and Sports, two cases addressed by the Municipality of Berat and another one by the Municipality of Korça.
The number of logins on the page has reached 118 153, whereas the number of new registrations is 19 850.
The Co-Governance Platform has become an effective tool in the efforts to address the citizens’ woes, providing an official reply within 10 days about the complaints filed by citizens and avoiding bureaucracy.
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