TIRANA, July 28 /ATA/ – The number of complaints lodged with the co-governance platform, an online portal launched to provide common citizens access to public services, has increased constantly.
Official data show that a total of 28 454 out of 41 218 registered complaints at a central level have been already addressed by the co-governance platform to date.
The Platform has also tackled some other 3463, out of 7236 complaints at a local level.
The number of logins on the page has reached 108 934. While the number of new registrations is 18 468.
The Co-Governance Platform has become an effective tool in the efforts to address the citizens’ woes, providing an official reply within 10 days about the complaints filed by citizens and avoiding bureaucracy.
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